Terms of Service

Last updated: September 3, 2026

Welcome to our website. These Terms of Service govern your use of our website and the purchase of products from us.

By using this website or placing an order, you agree to these Terms of Service. Please read them carefully before making a purchase.

1. About Our Store

This website is operated by the business identified in the contact and business information provided on this website.

We sell Starlink hardware, accessories, mounts, cables, adapters, networking equipment, and related products.

Unless expressly stated otherwise on a product page, our sale of Starlink hardware does not include Starlink's satellite internet service, subscription, monthly service charges, or other services provided directly by Starlink.

2. Eligibility

You must be legally capable of entering into a binding contract to purchase products from this website.

By placing an order, you confirm that the information you provide is accurate and that you are authorized to use the payment method associated with the order.

3. Product Information

We make reasonable efforts to ensure that product descriptions, specifications, photographs, prices, availability, and other information displayed on the website are accurate and up to date.

Product images may vary slightly from the actual product because of photography, screen settings, packaging revisions, or manufacturer updates.

Where a manufacturer updates a product's design, packaging, specifications, or included accessories, the supplied product may reflect the manufacturer's current version.

4. Prices

All prices displayed on the website are shown in United Arab Emirates Dirhams (AED) unless stated otherwise.

The price applicable to your order is the price displayed at the time the order is placed, subject to any obvious pricing error.

Any applicable delivery charges, taxes, fees, or other charges will be communicated during the purchasing process where applicable.

5. Orders

When you place an order, you are making an offer to purchase the selected products.

After an order is submitted, we may send an order confirmation acknowledging receipt of the order. An order confirmation does not necessarily mean that the order has been finally accepted.

We may refuse or cancel an order where reasonably necessary, including in circumstances such as:

• The product is unavailable.

• There is an obvious pricing or product-information error.

• We are unable to verify the order or payment.

• We reasonably suspect fraudulent or unauthorized activity.

• The order cannot be fulfilled due to circumstances beyond our reasonable control.

If we cancel an order after payment has been received, we will arrange the applicable refund.

6. Payment

Payment must be successfully completed using the payment methods offered on the website unless another payment arrangement has been expressly agreed with us.

We do not store full payment-card information unless expressly stated otherwise. Payment processing may be handled by third-party payment providers subject to their own terms and privacy policies.

An order may be delayed or cancelled where a payment is declined, reversed, disputed, or cannot be verified.

7. Delivery

We deliver to the locations and under the delivery options shown on the website.

Delivery estimates are provided in good faith and may vary because of courier delays, weather, customs or regulatory requirements, address issues, product availability, or other circumstances outside our reasonable control.

You are responsible for providing an accurate delivery address and contact information.

Where a delivery address is incorrect or incomplete and additional delivery arrangements or charges are required, we may contact you to resolve the issue.

8. Product Inspection on Delivery

You should inspect your order when it arrives.

If the package or product appears damaged, incorrect, incomplete, or defective, please contact us as soon as reasonably possible and provide the order details and relevant photographs or video.

Your statutory consumer rights are not affected by any inspection or notification requirement in these Terms.

9. Returns, Refunds and Replacements

Returns, refunds, repairs, and replacements are governed by our Return & Refund Policy, which forms part of these Terms of Service.

Nothing in these Terms is intended to exclude or limit consumer rights that cannot legally be excluded or limited under applicable UAE law.

10. Warranties

Certain products may be covered by a manufacturer's warranty or another warranty expressly stated on the relevant product page or documentation.

Warranty coverage may differ between products and manufacturers.

Where a product is subject to a warranty, we may require reasonable information or inspection to determine whether the reported issue is covered.

A warranty does not replace or reduce any statutory rights available to consumers under applicable law.

11. Starlink Hardware and Starlink Service

Our business primarily sells Starlink hardware and related accessories.

Unless expressly stated otherwise, purchasing a Starlink product from us does not automatically create a Starlink service subscription.

Internet connectivity, subscription charges, account management, network availability, service activation, service plans, and other services provided by Starlink are subject to Starlink's own terms and policies.

Customers are responsible for ensuring that their selected Starlink equipment and service are suitable for their intended use and location.

Where we provide installation or setup assistance, that assistance does not make us the provider of Starlink's satellite internet service.

12. Installation and Configuration

Some Starlink products and accessories require installation, mounting, cabling, configuration, or alignment.

Unless a product or service expressly states that installation is included, installation is not included in the product price.

Customers are responsible for ensuring that installations are carried out safely and in accordance with applicable laws, manufacturer instructions, building requirements, landlord requirements, and any other relevant restrictions.

We are not responsible for damage caused by improper installation, unauthorized modification, misuse, unsuitable mounting locations, electrical problems, environmental conditions, or failure to follow manufacturer instructions.

13. Product Use and Safety

Products must be used in accordance with their intended purpose and applicable manufacturer instructions.

You are responsible for determining whether a product is appropriate for your particular installation, property, vehicle, vessel, environment, or other intended use.

Do not modify, disassemble, repair, or install equipment in a way that could create a safety risk or invalidate applicable warranty coverage.

14. Accessories and Compatibility

Some accessories are designed for particular Starlink models or hardware generations.

Before purchasing an accessory, customers should verify compatibility with the relevant Starlink hardware model.

Where compatibility information is provided on the product page, that information should be reviewed before ordering.

We are not responsible for compatibility issues arising from customers using an accessory with hardware that is not supported or recommended for that accessory.

15. Intellectual Property

All content on this website, including text, photographs, graphics, logos, designs, product descriptions, icons, videos, and other materials, is owned by or licensed to us or used with permission.

You may use the website for personal and lawful purchasing purposes.

You may not reproduce, distribute, modify, republish, sell, or commercially exploit website content without prior written permission, except where permitted by applicable law.

Starlink and related trademarks belong to their respective owners. Our use of third-party trademarks does not necessarily indicate that we are owned by, operated by, or affiliated with the relevant trademark owner unless expressly stated.

16. Website Availability

We aim to keep the website available and functioning properly, but we do not guarantee that the website will always be uninterrupted, error-free, secure, or available.

We may temporarily suspend, modify, or update the website for maintenance, improvements, security, technical issues, or other operational reasons.

17. Third-Party Services and Links

The website may contain links to third-party websites or use third-party services such as payment providers, delivery companies, analytics services, communication platforms, or manufacturer services.

We are not responsible for the content, availability, policies, or practices of third-party services.

Your use of third-party services may be subject to the relevant third party's own terms and policies.

18. Prohibited Use

You may not use the website:

• For unlawful purposes.

• To commit fraud or facilitate fraudulent transactions.

• To interfere with the website or its security.

• To gain unauthorized access to systems or accounts.

• To distribute malicious software or harmful code.

• To misuse promotional offers, payment systems, or order processes.

We reserve the right to take appropriate action where prohibited or fraudulent activity is suspected.

19. Limitation of Liability

To the extent permitted by applicable law, we will not be responsible for losses caused by circumstances outside our reasonable control, including third-party service interruptions, telecommunications failures, courier delays, acts of nature, regulatory restrictions, or failures of services provided directly by third parties.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

Nothing in these Terms limits statutory consumer rights or remedies that cannot legally be excluded.

20. Events Beyond Our Reasonable Control

We are not responsible for delays or failure to perform obligations caused by events beyond our reasonable control, including natural disasters, severe weather, government actions, regulatory restrictions, civil emergencies, infrastructure failures, transportation disruptions, labor disruptions, or failures of third-party services.

We will take reasonable steps to minimize the effect of such events and resume performance when reasonably possible.

21. Privacy

Our collection and use of personal information is governed by our Privacy Policy.

By using the website, you acknowledge that information may be processed as described in that policy and in accordance with applicable privacy legislation.

22. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our business, products, website, procedures, or applicable legal requirements.

The version published on this page will apply from its stated effective date, subject to rights that cannot legally be changed or excluded.

23. Governing Law

These Terms are governed by the applicable laws of the United Arab Emirates and, where applicable, the laws and regulations of the Emirate in which the business is established.

Nothing in these Terms is intended to prevent a consumer from exercising mandatory rights or remedies available under applicable UAE law.

24. Contact Us

For questions about these Terms, an order, a product, or our services, please use the Contact Us page or the customer-support contact information provided on our website.

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Important: These Terms are provided as a business draft and are not legal advice. Before publication, the store owner should verify the business's exact legal name, registered address, licensing information, applicable Emirate, delivery arrangements, warranties, payment methods, and any installation services, and have the final terms reviewed by qualified UAE legal counsel.